• Articles

    Merry Christmas from the TDR team!

    TDR will be closed from 4pm Friday 22 December 2023 to Sunday 7 January 2024.

  • Media Release
    Would you like to know more about the complaints we see and the work we do?

    Telecommunications Dispute Resolution (TDR) is here to support Kiwis t

  • Articles

    Internet issues can be extremely frustrating.

  • Media Release
    Our report for the second half of 2022 is now available. In this report we provide insights from 1 January to 30 June 2022.
  • What's New

    Telecommunications Dispute Resolution (TDR) will be closed from 5pm Friday 23 December 2022 to Tuesday 3 January 2023.

  • Media Release
    Highlights from 1 July 2021 to 30 June 2022
  • Articles

    Watch our animation here

    Telecommunications Dispute Resolution (TDR) wants New Zealanders to know that it’s ok to complain.

  • Articles

    Technology has evolved and we now have a range of methods available that are faster and more reliable that traditional copper-wire based services.

  • Media Release

    Telecommunications Dispute Resolution service (TDR) is here to help Kiwis to resolve issues with their broadband, mobile and home phone providers,

  • Articles

    Watch our animation here