• Media Release
    TDR has been supporting Kiwis with resolving their telco troubles since 2007.
  • Articles
    Telecommunications Dispute Resolution (TDR) has been supporting Kiwis to resolve their home phone, mobile and internet complaints since 2007.
  • Articles
    Commerce Commission wants your feedback on how broadband is measured
  • Articles
    TDR remains open for business at all traffic light settings.
  • Articles
    The Commerce Commission released a final report which outlines their recommendations following an independent review of Telecommunications Dispute Resolution (TDR).
  • Articles
    The Commerce Commission is required to review the TDR every three years. Their first review was undertaken recently, and a draft report has been shared for consultation. The report was compiled by consultants from Cameron. Ralph. Khoury (CRK).
  • Articles
    Telecommunications have developed quite a bit since 1877 when Thomas Doolittle developed a process for hardening copper wire to be used as a means of communicating over a long distance. The need for sending more information at a faster rate has driven change not only in New Zealand but in most countries across the globe.
  • Articles
    Could you contact emergency services during a power cut? This is an important question and one that we should all ask ourselves.
  • Articles
    The majority of New Zealanders have access to a mobile phone, which means you can call 111 anytime. However, some New Zealanders only have a home phone or live in areas where there is no mobile reception.
  • Articles
    Do you have someone authorised on your telco account?  If so, this is known as an Account Authority.  Do you know what they can do and what they can’t do?