News & Publications

Find the latest TDR news and publications here.
Wed 6 Jan 2016
The Minor’s Contract Act 1969 sets out the rules relating to contracting with people less than 18 years of age.
Wed 25 Nov 2015
The relationship between the TDR Scheme Member and its customer is a contractual relationship.
TDR Newsletter
Tue 29 Sep 2015
The TDR Newsletter Issue 11 is now available.
Annual reports
Mon 28 Sep 2015
TDR's 2015 Annual Report is available to download as a PDF document.
Tue 4 Aug 2015
The New Zealand Telecommunications Forum Customer Complaints Code sets out Service Standards.
Customer Service Issues.pdf (pdf, 248.29 KB)
TDR Newsletter
Wed 22 Jul 2015
The TDR Newsletter Issue 10 is now available.
Mon 6 Jul 2015
If your mobile phone is lost or misplaced, someone else may be able to use it and incur costs on your account. 
Fri 19 Jun 2015
Faulty mobile phones are common complaints to TDR.
Faulty Mobile Phones.pdf (pdf, 68.86 KB)
Mon 8 Jun 2015
The Government is spending NZ$1.35 billion to roll out fibre-to-the-home connections in all main towns and cities with a population over 10,000.
Mon 11 May 2015
Almost two out of three New Zealanders are now carrying around a small but powerful computer in their pocket allowing them to stay connected to their online lives 24/7.