This is a complaint that TDR can consider, and it is within jurisdiction of the Customer Complaints Code (the Code).
The owner of a small business contacted TDR for help with his phone provider.
This is a complaint that TDR can consider. This is primarily about customer service and communication.
The customer contacted TDR because they were charged for an iPhone 14 that they said they had not received.
The customer purchased basic mobile online from an electronics store for the purpose of being able to text and make emergency calls.