• Unknown charges

    Articles

    Watch our animation here

    Telecommunications Dispute Resolution (TDR) wants New Zealanders to know that it’s ok to complain.

  • Copper landline and broadband services

    Articles

    Technology has evolved and we now have a range of methods available that are faster and more reliable that traditional copper-wire based services.

  • TDR Biannual Report – 2022 Part One

    Media Release

    Telecommunications Dispute Resolution service (TDR) is here to help Kiwis to resolve issues with their broadband, mobile and home phone providers,

  • It’s ok to complain

    Articles

    Watch our animation here

  • TDR Biannual Report – 2021 Part Two

    Media Release

    Telecommunications Dispute Resolution service (TDR) is here to help Kiwis to resolve issues with their broadband, mobile and home phone providers,

  • Telco troubles

    Media Release
    TDR has been supporting Kiwis with resolving their telco troubles since 2007.

  • New look TDR

    Articles
    Telecommunications Dispute Resolution (TDR) has been supporting Kiwis to resolve their home phone, mobile and internet complaints since 2007.

  • Commerce Commission wants your feedback on MBNZ

    Articles
    Commerce Commission wants your feedback on how broadband is measured

  • Open at Red

    Articles
    TDR remains open for business at all traffic light settings.

  • Independent review of TDR - final report

    Articles
    The Commerce Commission released a final report which outlines their recommendations following an independent review of Telecommunications Dispute Resolution (TDR).