The Dispute relates to whether or not the Customer is entitled to receive a computer-generated receipt when making a payment by cash for his monthly Provider account at the (redacted) Provider store, without providing identification.
This dispute centres around a mobile phone that has been assessed as damaged from liquid ingress. There is a dispute between the parties as to whether the good (the handset) would comply with the guarantees under the Consumer Guarantees Act (CGA), and how it would sit within the warrantee.