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Making a complaint
TDR Complaint Form
TDR Complaint Form
Making a complaint is easy. Just tell us your name and contact details, and what your complaint is about.
Mandatory fields are marked with an asterisk (*).
Step 1: Your Details
Your name
*
Account Name
*
Email
*
If you are making this complaint on someone else's behalf, do you have the authority to act?
Yes
No
Address
Number/Street
*
City/Town/Suburb
*
Postcode
Daytime Phone
Alternative Phone
Step 2: Your Complaint
When did the event take place?
*
Day
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Day
Month
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Month
Year
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
Year
Who would you like to make a complaint about?
- Select -
2degrees
2talk
Bigpipe
Digital Cloud
DTS
Flip
Now
Orcon
PrimoWireless
Skinny Mobile
Slingshot
Spark
TNZ
Trustpower
Vocus Communications
Vodafone
VoIPline Telecom
VoIPCloud Wholesale
Warehouse Mobile
Chorus
Enable Networks
North Power Fibre
Ultrafast Fibre
Telecommunications Company Options
*
Account Number
Complaint Number
What Service are you complaining about? (please check all that apply)
*
Internet (incl VoIP)
Landline
Mobile
What is your complaint
*
Attach file
Upload
More information
Files must be less than
8 MB
.
Allowed file types:
jpg jpeg png txt rtf pdf doc docx odt ppt pptx odp xls xlsx
.
What would you like to happen to resolve this issue?
*
How did you hear about us?
- None -
Google
Citizens Advice Bureau
Commerce Commission
Community Law Centre
Consumer NZ
Fair Go
Found on web
Phone book
Scheme member advice
Word of mouth
Other
Where did you hear about us?
Leave this field blank
Submit