You
You have a complaint about your telecommunications company
Your telecommunications company
Make a complaint to your telecommunications company
- Not happy with the outcome?
- Six weeks and still no solution?
Ask the company for a reference number.
Telecommunications Dispute Resolution
Call TDR and see if your complaint is something they can help with. Call free on 0508 98 98 98
1
Make informal complaint to TDR
2
TDR checks the details with your telecommunications company and looks at possible resolutions
Was this successful?
Dispute Resolved
3
TDR starts discussions with you and your telecommunications company to try and get a resolution
Was this successful?
Dispute Resolved
4
TDR makes a final decision
Was this successful?
Dispute Resolved
The TDR process is finished. If you are not happy with the outcome you can go to Court or the Disputes Tribunal.