If you would like more information, try these other sites (the links will open in a new window):
For the Deaf and Hearing Impaired: TDR supports New Zealand Relay, providing telephony services for the deaf and hearing impaired. For more information, go to www.nzrelay.co.nz.
Rights and Advice
Complaint Line http://www.complaintline.org.nz/
Citizens Advice Bureau. Free and confidential information, advice, support and advocacy. www.cab.org.nz
Citizens Advice Bureau Language Link. Free and confidential information, advice, support and advocacy in 26 languages. http://www.cab.org.nz/gethelp/aiyl/Pages/Helpinyourlanguage.aspx
Consumers' Institute http://www.consumer.org.nz/
Legal Services Agency - Community Law Centres www.lawaccess.lsa.govt.nz/law_centres.aspx
Community Law Centres, Fact Sheets and Guides www.communitylaw.org.nz/Fact-Sheets-amp.3.0.html
New Zealand Federation of Family Budgeting Services http://www.familybudgeting.org.nz/
Federated Farmers Fact Sheets - Rural Internet Connections, and Electric Fence Interference
NZ Marketing Association Name Removal Service www.marketing.org.nz Use the "Do not Mail / Do not call" options in the right-hand menu
Government Agencies
Commerce Commission www.comcom.govt.nz
Telecommunications Regulation www.comcom.govt.nz/IndustryRegulation/Telecommunications/Overview.aspx
Making a complaint under the Fair Trading Act www.comcom.govt.nz/FairTrading/FairTradingcomplaint/Overview.aspx
Human Rights Commission www.hrc.co.nz
Ministry of Consumer Affairs www.consumer-ministry.govt.nz
Other Dispute Resolution Services
Banking Ombudsman http://www.bankombudsman.org.nz/
Disputes Tribunal www.justice.govt.nz/tribunals/disputes-tribunal
Electricty and Gas Complaints Commission www.egcomplaints.co.nz
New Zealand Insurance & Savings Ombudsman www.iombudsman.org.nz
Parliamentary Ombudsmen www.ombudsmen.govt.nz
Privacy Commission www.privacy.org.nz
Telecommunications Sector Associations
Telecommunication Users’ Association of New Zealand - TUANZ http://www.tuanz.org.nz/
The Domain Name Commission - DNC dnc.org.nz
Australian Communications Alliance www.commsalliance.com.au/
Overseas Telecommunication Disputes Resolution Services
Australia - Telecommunications Industry Ombudsman www.tio.com.au
Britain - Office of the Telecommunications Ombudsman www.otelo.org.uk
Britain - CISAS (Communications and Internet Services Adjudication Scheme) www.cisas.org.uk
Canada - Commissioner for Complaints for Telecommunications Services www.ccts-cprst.ca/en
