Welcome to Telecommunication Dispute Resolution.
We are a free, independent service to help residential and small business customers to resolve disputes with their telecommunications company.
Making a complaint to TDR
The TDR service is available to residential and small business customers of telecommunications companies that are members of TDR.
Before TDR can consider your complaint, you must have made it to the company first, and given them a reasonable opportunity to fix it.
What we cover
TDR can consider complaints about telecommunication companies that are part of the TDR scheme. The following are a few things that we do and do not cover:
