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We are a free, independent service to help residential and small business customers to resolve disputes with their telecommunications company.
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Make a complaint now
The TDR service is available to residential and small business customers of telecommunications companies that are members of TDR.
Before TDR can consider your complaint, you must have made it to the company first, and given them a reasonable opportunity to fix it.
Make a complaint
TDR can consider complaints about telecommunication companies that are part of the TDR scheme. The following are a few things that we do and do not cover:
Full details of disputes covered
To download our brochure in PDF format, select a language from the links below:
If you are having a dispute with your telecommunications provider watch this video to see what you can do about it.
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