Making a complaint to TDR

Women on the phone smiling

The TDR service is available to residential and small business customers of telecommunications companies that are members of TDR. 

Before TDR can consider your complaint, you must have made it to the company first, and given them a reasonable opportunity to fix it. 

Make a complaint

What we cover

TDR can consider complaints about telecommunication companies that are part of the  TDR scheme. The following are a few things that we do and do not cover:


Full details of disputes covered

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