TDR is a free, independent service to help consumers with complaints about their telecommunications company.
The TDR service is available to residential and small business (less than 20 full-time employees) customers of telecommunications companies.
TDR covers the major telecommunications companies in New Zealand. The full list of Scheme Members can be found here.
TDR can consider complaints about any telecommunications product or service. For more details, see Types of Disputes Covered.