There are two types of fees for TDR members.
There is an annual subscription fee, which is invoiced six-monthly and paid in advance. There are four tiers of subscription fee, based on the total revenue of the Member. Each member is allocated to a tier (1–4) and charged accordingly. The fees are charged per service year, from 1 July to 30 June. Fees are charged on a pro-rata basis for part years.
There is also a per-complaint fee for all TDR Members, regardless of tier.
The tiers and fees are set by the New Zealand Telecommunication Forum (TCF). There is more information about fees and TCF membership in Schedule 2 of the TDR Terms of Reference. For a copy of the Schedule, or more information about TDR fees, please contact:
Phone: 04 815 8172