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Telecommunications Dispute Resolution (TDR) will be closed from 5pm Friday 24 December 2021 to Tuesday 4 January 2022. TDR will re-open as normal at 8am on Wednesday 5 January 2022.
During this period, you can still make a complaint about your landline, mobile or internet provider using the TDR Complaint Form and send us a general enquiry using the Contact Us Form.
A member of the TDR team will get back to you on 5 January 2021.
Mon 20 December – Fri 24 December:
08:00 – 17:00
Sat 25 December – Tue 4 January:
Wed 5 January – Fri 7 January:
Call us free 0508 98 98 98
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