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Telecommunications Dispute Resolution (TDR) will be closed from Friday 25 December 2020 to Monday 4 January 2021. TDR will re-open as normal at 8am on Tuesday 5 January 2021.
During this period, you can still make a complaint about your landline, mobile or internet provider using the TDR Complaint Form and send us a general enquiry using the Contact Us form.
A member of the TDR team will back to you by 8 January 2021.
Christmas Opening Hours:
Mon 21 December – Thurs 24 December:
08:00 – 17:00
Fri 25 December – Mon 4 January:
Call us free 0508 98 98 98
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