Find the latest TDR news and publications here.
View all news & publications
The survey was completed by more that 200 people who used the TDR service during 2009.
The customers were also asked questions about the attitude and knowledge of TDR staff and more than 90% of people, on both questions, rated the service they had received as either excellent or good.
Respondents were also asked if they thought the process was fair and impartial and 93% said it was (up from 86% in 2008):
Overall, 95% of people were satisfied with how their complaint was handled (up from 90% in 2008):
Call us free 0508 98 98 98
Follow us Instagram YouTube Facebook