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Articles
Wed 18 Dec 2019

Telecommunications Dispute Resolution (TDR) will be closed from 25 December 2019 - 5 January 2020. TDR will re-open as normal at 8am on Monday 6 January 2020. During this period, you can still make a complaint about your landline, mobile or internet provider using the TDR Complaint Form and send us a general enquiry using the Contact Us form.
Annual reports
Thu 5 Dec 2019
Telecommunications services are fully ingrained into every aspect of our lives, both at work and at play. We have high expectations for those services. If there is an issue, we expect a remedy. If we need to raise a complaint about those services, someone should be there to listen and to act. At TDR, we hear those complaints. Our role is to help those customers reach a resolution.