If you are interested in joining TDR, please contact TDR directly. Following is some information you may find helpful.
Telecommunication Dispute Resolution (TDR) is a service for customers to use if they are unhappy with how a complaint has been handled by their telecommunications company.
Benefits of the Scheme:
- The TDR Scheme is seen as industry standard. The major New Zealand telecommunication carriers are all members.
- TDR Scheme Members can promote their membership on their websites and promotional material, highlighting their commitment to customer service.
- The Scheme is viewed favourably by the Government.
