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TDR has been supporting Kiwis with resolving their telco troubles since 2007.

Telecommunications Dispute Resolution (TDR) has been supporting Kiwis to resolve their home phone, mobile and internet complaints since 2007.

Commerce Commission wants your feedback on how broadband is measured

TDR remains open for business at all traffic light settings.

The Commerce Commission released a final report which outlines their recommendations following an independent review of Telecommunications Dispute Resolution (TDR).

The Commerce Commission is required to review the TDR every three years. Their first review was undertaken recently, and a draft report has been shared for consultation. The report was compiled by consultants from Cameron. Ralph. Khoury (CRK).

Telecommunications have developed quite a bit since 1877 when Thomas Doolittle developed a process for hardening copper wire to be used as a means of communicating over a long distance. The need for sending more information at a faster rate has driven change not only in New Zealand but in most countries across the globe.

Could you contact emergency services during a power cut? This is an important question and one that we should all ask ourselves.

The majority of New Zealanders have access to a mobile phone, which means you can call 111 anytime. However, some New Zealanders only have a home phone or live in areas where there is no mobile reception.