Telecommuncation Dispute Resolution (TDR) deals with complains from consumers about services provided by their telecommunications company.
Before making a complaint, check that it's something TDR can help you with.
First up, take the quick 3-step-check to see if TDR can help with your dispute. Click here for full details about the TDR process. If TDR is unable to help with your issue, these other organisations - listed under 'Resources' - may be helpful.
Anyone whose telecommunications company is a member of the Telecommunications Dispute Resolution (TDR) scheme can bring a dispute to TDR.
Answer the following questions in the 3-step check to see if TDR can help you.
The TDR process is designed to be as simple as possible. Go here to see our TDR complaints process diagram.