Useful Links

If you would like more information, try these other sites (the links will open in a new window):


For the Deaf and Hearing Impaired:

NZ Relay website 

TDR supports New Zealand Relay, providing telephony services for the deaf and hearing impaired. For more information, go to www.nzrelay.co.nz.


Rights and Advice

Citizens Advice Bureau
www.cab.org.nz

Consumers' Institute
http://www.consumer.org.nz

Legal Services Agency - Community Law Centres
http://www.lawaccess.lsa.govt.nz/law_centres.aspx

Community Law Centres, Fact Sheets and Guides
http://www.communitylaw.org.nz/Fact-Sheets-amp.3.0.html

New Zealand Federation of Family Budgeting Services
http://www.familybudgeting.org.nz

Federated Farmers Fact Sheets - Rural Internet Connections, and Electric Fence Interference
Download Federated Farmers Fact Sheets

NZ Marketing Association Name Removal Service

http://www.marketing.org.nz/
Use the "Do not Mail  / Do not call" options in the right-hand menu

Government Agencies

Commerce Commission
www.comcom.govt.nz

Human Rights Commission
http://www.hrc.co.nz/

Ministry of Consumer Affairs
http://www.consumer-ministry.govt.nz/

Minister for Rural Affairs
www.beehive.govt.nz/Portfolio.aspx?PortfolioID=70

Other Dispute Resolution Services

Banking Ombudsman
http://www.bankombudsman.org.nz/

Disputes Tribunal
www.courts.govt.nz/tribunals/disputes_tribunals.html

Electricty and Gas Complaints Commission
http://www.egcomplaints.co.nz/ 

New Zealand Insurance & Savings Ombudsman
http://www.iombudsman.org.nz/

Parliamentary Ombudsmen
http://www.ombudsmen.govt.nz

Privacy Commission
http://www.privacy.org.nz/

Telecommunications Sector Associations

Telecommunication Users’ Association of New Zealand - TUANZ
http://www.TUANZ.org.nz

The Domain Name Commission - DNC
http://dnc.org.nz/

Australian Communications Alliance
www.ACIF.org.au

Overseas Telecommunication Disputes Resolution Services

Australia - Telecommunications Industry Ombudsman
www.tio.com.au

Britain - Office of the Telecommunications Ombudsman
www.otelo.org.uk

Britain - CISAS (Communications and Internet Services Adjudication Scheme)
www.cisas.org.uk/

Canada - Commissioner for Complaints for Telecommunications Services
www.ccts-cprst.ca/en