Useful Links
If you would like more information, try these other sites (the links will open in a new window):
For the Deaf and Hearing Impaired:
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TDR supports New Zealand Relay, providing telephony services for the deaf and hearing impaired. For more information, go to www.nzrelay.co.nz. |
Rights and Advice
Complaint Line
www.complaintline.org.nz
Citizens Advice Bureau
www.cab.org.nz
Citizens Advice Bureau - Language Link (translation services)
http://www.cab.org.nz/information/MLISindex.html
Consumers' Institute
http://www.consumer.org.nz
Legal Services Agency - Community Law Centres
http://www.lawaccess.lsa.govt.nz/law_centres.aspx
Community Law Centres, Fact Sheets and Guides
http://www.communitylaw.org.nz/Fact-Sheets-amp.3.0.html
New Zealand Federation of Family Budgeting Services
http://www.familybudgeting.org.nz
Federated Farmers Fact Sheets - Rural Internet Connections, and Electric Fence Interference
Download Federated Farmers Fact Sheets
Netsafe - cybersafety education for all New Zealanders
http://www.netsafe.org.nz
NZ Marketing Association Name Removal Service
http://www.marketing.org.nz/
Use the "Do not Mail / Do not call" options in the right-hand menu
Government Agencies
Commerce Commission
www.comcom.govt.nz
- Telecommunications Regulation
- Commerce Commission Decisions (including Telecommunications Forum Register)
- Making a complaint under the Fair Trading Act
Human Rights Commission
http://www.hrc.co.nz/
Ministry of Consumer Affairs
http://www.consumer-ministry.govt.nz/
Minister for Rural Affairs
www.beehive.govt.nz/Portfolio.aspx?PortfolioID=70
Other Dispute Resolution Services
Banking Ombudsman
http://www.bankombudsman.org.nz/
Disputes Tribunal
www.courts.govt.nz/tribunals/disputes_tribunals.html
Electricty and Gas Complaints Commission
http://www.egcomplaints.co.nz/
New Zealand Insurance & Savings Ombudsman
http://www.iombudsman.org.nz/
Parliamentary Ombudsmen
http://www.ombudsmen.govt.nz
Privacy Commission
http://www.privacy.org.nz/
Telecommunications Sector Associations
Telecommunication Users’ Association of New Zealand - TUANZ
http://www.TUANZ.org.nz
The Domain Name Commission - DNC
http://dnc.org.nz/
Australian Communications Alliance
www.ACIF.org.au
Overseas Telecommunication Disputes Resolution Services
Australia - Telecommunications Industry Ombudsman
www.tio.com.au
Britain - Office of the Telecommunications Ombudsman
www.otelo.org.uk
Britain - CISAS (Communications and Internet Services Adjudication Scheme)
www.cisas.org.uk/
Canada - Commissioner for Complaints for Telecommunications Services
www.ccts-cprst.ca/en
