Scheme Members

These are the companies that have joined to date:

Scheme Member name Scheme Member logo

Airnet

Airnet Website
   

Call Plus

Call Plus Website
   

Communitel

Communitel Website
   

Digital Island

Digital Island website
   

Eziphone

Eziphone website
   

igrin

igrin Website
   
Infogen  Infogen Website
   

Kordia

Kordia Website
   

Orcon

Orcon website
   

Slingshot

Slingshot website
   

Snap Internet

Snap Website
   

Telecom

Telecom Website 
   

TelstraClear

TelstraClear website
   

TNZ Group

TNZ Website
   

Vodafone

Vodafone Website
   

WorldxChange

WorldxChange website
   

Yahoo!Xtra

Yahoo!Xtra website

The TDR service is only available to customers of telecommunications companies that have joined the Telecommunication Dispute Resolution Scheme. These companies have agreed to comply with the Customer Complaints Code, and to be bound by the decisions made by TDR.

If the telecommunications company you use is not a member of the Scheme and you think they should be, let them know. They can contact TDR at any time. Companies that join the Scheme have three months to bring their complaints process in line with the Code.