Scheme Members

These are the companies that have joined to date:

Scheme Member name Scheme Member logo

Airnet

   

Communitel

Communitel Website
   

Digital Island

Digital Island website
   

Kordia

Kordia Website
   

Snap Internet

Snap Website
   

Telecom

 
   

TelstraClear

TelstraClear website
   

TNZ Group

   

Vodafone

Vodafone Website

 

The TDR service is only available to customers of telecommunications companies that have joined the Telecommunication Dispute Resolution Scheme. These companies have agreed to comply with the Customer Complaints Code, and to be bound by the decisions made by TDR.

If the telecommunications company you use is not a member of the Scheme and you think they should be, let them know. They can contact TDR at any time. Companies that join the Scheme have three months to bring their complaints process in line with the Code.